Shipping policy

Shipping Policy

Last updated: 4 August 2026

This Shipping Policy applies to purchases made from Fashion Rosé at fashionrose.shop.

Order processing

We normally process orders within 2–5 business days, excluding weekends and public holidays. Processing may take longer during high-volume periods or when we need to verify order information. You will receive a confirmation email after placing your order and a shipping confirmation when tracking becomes available.

Estimated delivery

Estimated transit times after dispatch are:

United States: 7–15 business days;
Other supported destinations: 7–20 business days.

These are estimates, not guaranteed delivery dates. Customs clearance, local-carrier disruptions, severe weather, public holidays and remote destinations may cause delays. Any more specific estimate shown at checkout or agreed with you will take priority. Unless a different period is agreed, we will deliver within the time required by applicable law.

Shipping charges

Available methods and charges are shown at checkout before payment. Standard shipping to eligible United States addresses is free when checkout displays a zero shipping charge. Any promotion may be limited or withdrawn before an order is placed.

Customs, duties and taxes

Taxes or import charges collected by Fashion Rosé will be shown at checkout. Where duties, taxes or customs fees are not collected at checkout, the customer may be responsible for charges imposed by the destination country. We recommend checking local import rules before ordering.

Tracking and split shipments

Tracking information may take several business days to update. Items from the same order may arrive in separate packages at no extra shipping charge unless checkout states otherwise.

Incorrect addresses and order changes

Please check your delivery address before completing payment. Contact us immediately if it is incorrect. We cannot guarantee changes after fulfilment has begun. If a parcel is returned because an address was incomplete or incorrect, we may charge reasonable reshipping costs where permitted by law.

Delayed, lost or damaged parcels

If tracking has not updated for an unusual period, or if a parcel arrives damaged, contact contact@fashionrose.shop with your order number and supporting photographs where relevant. We will investigate with the carrier and provide the remedy required by applicable law. Your statutory consumer rights are not affected.